Terms & Conditions

Cancellation policy:

Tours must be cancelled at least 24 hours prior to departure to receive a full refund. Cancellations received outside of the time limits cannot be refunded. All cancellations must be made with the original booking agent and the reseller must cancel the tour by email to info@sternatravel.com

Discount fares:

Sterna Travel offers child and youth discount for children travelling with an adult, maximum of two children or youth per adult. Please note that the youth discount does not apply for groups nor a glacier walk.


Sterna Travel reserves the right to alter routes or itineraries should the necessity arise, including irregularities due to adverse weather or road conditions. If Sterna Travel must cancel a confirmed booking due to external circumstances, we reserve the rights to contact the client directly either to reschedule the tour or offer a refund.  

No responsibility is taken for losses or expenses due to delay or changes of flights, weather, injury, damage, negligence, war or other unforeseeable causes.